About Us
Helping families feel supported, confident, and less overwhelmed—one relationship at a time.
Our Mission
We believe every family deserves expert support when navigating the overwhelming world of childcare and family logistics. Our mission is to be the trusted guide that helps parents feel confident in their decisions and supported in their daily lives.
Hill Country Family Concierge was founded by a former school owner and director who saw firsthand how much families struggle with childcare decisions. Too often, parents are left to figure it out on their own—searching through endless websites, calling center after center, and hoping they make the right choice.
We created a different approach: a relationship-based concierge service that provides insider knowledge, neutral guidance, and hands-on coordination—all through one reliable point of contact.
Former School Owner & Director
Our founder spent years running childcare programs, understanding what makes a center truly excellent—and what red flags to watch for. This insider perspective means we can:
Evaluate Quality
We know the difference between marketing and reality. We evaluate programs based on what actually matters for your child's development and safety.
Spot Red Flags
Years of experience mean we know what questions to ask and what warning signs to look for during tours and evaluations.
Navigate the System
We understand licensing requirements, ratio regulations, and how the childcare industry actually works—knowledge that helps you make informed decisions.
Build Relationships
Our connections in the local childcare community mean better access and insights that individual parents simply can't get on their own.
Our Philosophy
The principles that guide everything we do.
Trust & Safety
Your family's wellbeing is our priority. We only recommend options we'd choose for our own families.
Clarity
Clear communication, transparent pricing, and straightforward guidance. No jargon or confusion.
Neutral Guidance
No commissions, no kickbacks. Our recommendations are based solely on what's best for your family.
Relationship-Based
We're not a one-time service. We build lasting relationships that grow with your family.
What It's Like to Work Together
Simple steps to get the support your family needs.
Free Consultation
We start with a conversation to understand your family's unique situation, challenges, and goals.
Custom Recommendation
Based on our discussion, we'll recommend the right combination of services for your needs.
We Get to Work
Once you're ready, we handle the details—research, outreach, coordination, and follow-up.
Ongoing Support
We stay connected as your family's needs evolve, adjusting services as needed.
Serving San Antonio & the Texas Hill Country
We proudly serve families throughout the San Antonio metro area and surrounding Texas Hill Country communities. Our local knowledge means we understand the unique childcare landscape in your neighborhood.
Service areas include San Antonio, Alamo Heights, Stone Oak, Helotes, Schertz, Cibolo, Boerne, New Braunfels, Converse, Universal City, Live Oak, and surrounding communities.
Not sure if we serve your area? Contact us and we'll let you know.
Ready to Meet?
Schedule a free consultation and let's talk about how we can support your family.
Request a Consultation