Legal

Our policies and terms of service

Terms of Service

Hill Country Family Concierge, LLC

Effective Date: February 1, 2026

Overview

These Terms of Service govern your use of the Hill Country Family Concierge website and services. By accessing or using our website, submitting an intake form, or engaging our services, you agree to these Terms.

Services Provided

Hill Country Family Concierge provides personalized family support services, including but not limited to:

  • Backup childcare coordination
  • Daycare consulting
  • Sleep training guidance

We do not provide direct childcare, medical, or therapeutic services.

Eligibility

Our services are intended for adults who are legal parents or guardians. By using our services, you confirm that:

  • You are at least 18 years old
  • You are authorized to provide information about your child(ren)

Intake Forms and Accuracy of Information

You agree to provide accurate, complete, and current information when completing intake forms. We rely on this information to provide appropriate recommendations, and inaccurate information may affect service outcomes.

No Guarantees

While we strive to provide high-quality guidance and referrals, we do not guarantee:

  • Specific outcomes
  • Availability of caregivers
  • Placement success
  • Results from consulting or sleep training services

Third-Party Providers

Any caregivers, daycare providers, or third-party professionals referenced are independent and are not employees or agents of Hill Country Family Concierge. We are not responsible for the actions, omissions, or services of third parties.

Payment and Fees

Fees for services will be disclosed prior to engagement. Payment terms, refunds, and cancellations will be outlined in service-specific agreements or communications.

Intellectual Property

All website content, forms, text, and materials are the property of Hill Country Family Concierge and may not be copied or redistributed without permission.

Limitation of Liability

To the fullest extent permitted by Texas law, Hill Country Family Concierge shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Indemnification

You agree to indemnify and hold harmless Hill Country Family Concierge, its owners, and affiliates from any claims arising out of:

  • Your use of the website or services
  • Your violation of these Terms

Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect and use information.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of the website or services constitutes acceptance of the updated Terms.

Contact Information

If you have questions about our use of cookies or tracking technologies, please contact us at:

Hill Country Family Concierge, LLC
Texas, United States